You can place your order @ www.LadyButterflyent.com. Mail order form to: Lady Butterfly Enterprise P.O. Box 1643 Powder Springs, GA 30127 or call 1-888-404-6177.

 

Money Orders or Bank Checks made payable to:

Lady Butterfly Enterprise

P.O.Box 1643 Powder Springs, GA 30127

 

Please do not send CASH by mail.

 

No Refunds. Some exceptions can be made only if there was an error made on order or you did not receive your product in a timely manner. Refunds are contingent upon Lady Butterfly Enterprise Inspection and approval. Special orders are NOT returnable.

 

Exchange request MUST be approved in advance on all new merchandise within 30 days of receipt. If you are authorized for exchange, orders must be in the original packaging - in Like New condition.

 

Orders can be cancelled before they are processed, usually within 2 business days. On Special Orders - If order had already been processed and not shipped out yet, you will be only charged $25 for cancellation fee. If your order has already been processed and is already in transit to you, you will be charged $25 for cancellation fee and all the related shipping & handling return fees.

 

Lady Butterfly Enterprise attempts to ship within 48 hours after your order is placed, providing the items you ordered are not back ordered. Please allow 4 to 10 business days to receive delivery within the continental U.S.A. We will ship with UPS, FedEx or USPS.

 

For Your Protection: When you accept your shipment from the Shipping Company, you are acknowledging that the article(s) were delivered to you in GOOD CONDITION AND PROPERLY PACKED. Should you notice any damage upon receipt (visible or concealed), (1) have the delivery person note on the freight bill the nature and extent damages (2) notify the Shipping Company's Office to inspect merchandise (3) file a claim for damage at once{in filing a claim, you may make a cash adjustment with the Shipping Company for full value or replace merchandise} (4) if the damage is unnoticed until merchandise is unpacked, notify the Shipping Company's Office immediately and ask to have it inspected, and (5) do not destroy packing material until shipment is inspected and the claim settled. If the shipment delivered to you is Not in accordance with the quantity of cartons as shown on your receipt, do not accept it until such shortages are noted on the packaging slip. ANY CLAIMS FOR LOSS should be filed immediately with the Shipping Company's Office that makes delivery to your door.